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Microsoft Outlook  Microsoft Outlook 2010 Course Book
Microsoft Outlook 2010 Course Book
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Microsoft Outlook 2010 Course Book

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Microsoft Outlook 2010 Course Book

This practical Outlook 2010 course book tells in detail about all the different functions of Microsoft Outlook 2010. The Outlook 2010 course book is intended for anyone who wants to work faster and more actively and thus gets the most out of Outlook 2010.

The Outlook 2010 Course Book contains 297 pages, covering practical assignments and all subjects. Below you will find an overview of all subjects in the course book Outlook 2010.

Content:

Working environment 3
What is Microsoft Outlook? 4
Start / shutdown Outlook 2010 4
The Navigation Pane 6
The taskbar 10
The reading window 13
Using / Managing the Ribbon 13
Editing the view of a folder 15
Display the folder list 15

Send a message 17
What is an email program? 18
Editing an email folder view 18
Change the format of the content of a message folder 18
Using the View as Discussion 19

Create and send a message 23
Create a message on letterhead or an Outlook theme 26
Create a message using a special format 27
The templates 28
Resend a message 29
Revoke or replace an already sent message 30
Determine the urgency and nature of a message 30
Mark a message for follow-up 31
Send a message with a voting request 35
Determine options for following up on a message 36
Determine the options for sending a message 37

Receive a message 39
Read a received message 40
Reply to a message with an instant messenger (chat program) 42
Mark messages as read or unread 43
Reply to a message 44
Forward a received message 45
Reply to a voice request message 46
Receive a message with an attachment 47

Content of a message 52
Insert a signature 53
Insert a file 53
Insert a calendar 55
Insert an Outlook item 58
Print the contents of messages 60


Email program: configuration 61
Choosing the default file format for the messages 62
Read messages in plain text format 62
Create one or more signatures 62
Sign messages automatically 63
Apply standard email paper or an Outlook theme 64
Change the default font for messages 65
Specify how to be notified of new e-mail 66
Configure Answers / Forwarding 67
View Discussions Manage 67
Managing the Email Tips Bar 70
Managing your email when you are away 71
Apply conditional formatting to message text 75
Manage junk email 77
Manage messages using the Rules Wizard 82
Use quick steps to make recurring tasks happen automatically 85

Channels 92
Adding an RSS channel 93
Reading an RSS channel 96
Changing the options of an RSS channel 97
Canceling an RSS channel 99
Sharing an RSS channel by email 99
Export a collection of RSS channels 100
Importing a collection of RSS channels 101

The Agenda: General 103
What is the Agenda? 104
Go to the Calendar 104
The views of the Calendar folder 104
Viewing a different date 105
Go to the previous or next item 106
Adjusting the Current CALENDAR View 107
View multiple calendars 110
Save a calendar as an iCalendar file 112


Agenda items 115
Making an appointment 116
Create an event 118
Converting a message into an appointment or an event 119
Changing a Calendar item 119
Repeat an item 119
Forward an item 121
Deleting recurring items 122
Responding to a reminder 122
Setting conditions for formatting appointments and meetings 123
Deleting calendar entries 124
Moving an item 125
Create an additional calendar 126

Meetings 128
Create a meeting 129
Add / remove participants / resources for a meeting 131
Reply to a meeting invitation 131
Answering a meeting and proposing a new time 133
Deleting a meeting 136

Print the calendar 138
Print the calendar 139
Printing calendar entries 141
Determining the Formatting Properties for Each Style 141
Determining the margins and orientation for a print style 147
Determine headers and footers for a print style 147

The agenda: configuration 150
Determine the working week and working hours 151
Changing the Date Navigator View 151
Manage public holidays 152
Configure a resource 153

Publication / sharing and calendar groups 156
Agenda groups 157
Sharing an Agenda 160
Opening a shared Calendar 161
Publishing a calendar on Office.com 163
Share a Calendar published on Office.com 167
Remove calendar sharing permissions on Office.com 167
Change the publishing options of a Calendar on Office.com 169
Subscribe to a Calendar published on Office.com 169
View a calendar published on Windows Live 171
Remove a Calendar from Office.com 173

Outlook Today 174
What is the Outlook Today page? 175
Go to the Outlook Today page 175
Customizing the Outlook Today page 175

Contacts 177
What is the Contacts folder? 178
Go to the Contacts folder 178
The Views of the Contacts Folder 178
Create a contact 179
Changing the electronic contact card for a contact 181
Find a contact quickly 183
Call a contact 184
Using accelerated dialing 185
Printing contacts 186
Sending a Contact Information by Email 187
Creating a group of contacts 188
Editing a group of contacts 189
The different address books 190
Adding members to the Outlook address book 191
Remove members from the Outlook address book 192


Agenda items 115
Making an appointment 116
Create an event 118
Converting a message into an appointment or an event 119
Changing a Calendar item 119
Repeat an item 119
Forward an item 121
Deleting recurring items 122
Responding to a reminder 122
Setting conditions for formatting appointments and meetings 123
Deleting calendar entries 124
Moving an item 125
Create an additional calendar 126

Meetings 128
Create a meeting 129
Add / remove participants / resources for a meeting 131
Reply to a meeting invitation 131
Answering a meeting and proposing a new time 133
Deleting a meeting 136

Print the calendar 138
Print the calendar 139
Printing calendar entries 141
Determining the Formatting Properties for Each Style 141
Determining the margins and orientation for a print style 147
Determine headers and footers for a print style 147

The agenda: configuration 150
Determine the working week and working hours 151
Changing the Date Navigator View 151
Manage public holidays 152
Configure a resource 153

Publication / sharing and calendar groups 156
Agenda groups 157
Sharing an Agenda 160
Opening a shared Calendar 161
Publishing a calendar on Office.com 163
Share a Calendar published on Office.com 167
Remove calendar sharing permissions on Office.com 167
Change the publishing options of a Calendar on Office.com 169
Subscribe to a Calendar published on Office.com 169
View a calendar published on Windows Live 171
Remove a Calendar from Office.com 173

Outlook Today 174
What is the Outlook Today page? 175
Go to the Outlook Today page 175
Customizing the Outlook Today page 175

Contacts 177
What is the Contacts folder? 178
Go to the Contacts folder 178
The Views of the Contacts Folder 178
Create a contact 179
Changing the electronic contact card for a contact 181
Find a contact quickly 183
Call a contact 184
Using accelerated dialing 185
Printing contacts 186
Sending a Contact Information by Email 187
Creating a group of contacts 188
Editing a group of contacts 189
The different address books 190
Adding members to the Outlook address book 191
Remove members from the Outlook address book 192

Tasks 193
What is a task? 194
Go to the Tasks folder 194
The views of the Tasks folder 196
Create a task 197
Create a recurring task 198
Tracking the progress of a task 199
Assigning a task to third parties 200
Responding to a task request 201
Create a task from a message, appointment, or note 202
Add a message / contact to the task list 202

Notes 204
What is a Note? 205
Go to the Notes folder 205
Changing the way notes are displayed 205
Create a note 206
Create a note from another item 206
Read / edit a note 206
Forward a note to one or more others 207
Changing the Notes Contents Window 207
Customizing notes 207
Customize Icons View 208

Manage items 210
What is an item? 211
Marking an item as personal 211
Selecting items 211
Using direct search 211
Advanced search 215
Moving items to a different folder 217
Copy items to another folder 217
Deleting items 217
Sorting items 218
Grouping items 219
Expand / collapse groups of items 222
Filtering Items 222
Printing items 223
Determining the page setup for printing 223

Item categories 225
Assign one or more categories to an item 226
Assign / change the Quick Click category 227
Manage Outlook main categories 227
Displaying items by category 229
Filtering the Items of a Category 230
Displaying all items in a category 230

Archiving 232
Archive messages 233
Managing message archiving 233
Export items from a folder to an Outlook data file (.pst) 236
Importing items 237
Open an Outlook data file (.pst) 238
Clean up the mailbox 239

Display 241
Create a new view 242
Managing the columns of a view 244
Changing the Font of a Table View 245
Allow direct data editing 246
Adjusting the Table View 246
Show empty fields (Map view) 250

Shortcuts 251
Add a shortcut group 252
Rename a shortcut group 252
Delete a shortcut group 252
Changing the order of a shortcut group 253
Create a shortcut within a group 253
Move a shortcut 253
Rename a shortcut 254
Delete a shortcut 254

Folders 255
What is a folder? 256
Create a folder 256
Create / manage a folder group 257
Create a search folder 258
Deleting a folder 260
Rename a folder 260
Adding or removing folders from Favorites 261
Linking a Web page to a folder 261
Create a new item in a published folder 262
Copy a file to a public folder 263

Sharing a folder 263
Open another user's folder 267
View your rights for a folder 269

Email accounts 270
Adding an email account 271
Sending a message by choosing an account 274
Deleting an email account 275
Send / Receive groups 275
Safety 278

Adjusting the Ribbon 280
Show / Hide the tabs 28 1
Create a new tab or group 281
Managing the tabs and groups 282
Adding or Removing Commands to a Custom Group 282
Restore default settings 283
Export or import adjustments 283

Hot keys 285
Hot keys 286

Icons 289
Inbox folder 290
Agenda folder 290
Contacts folder 290
Folder Tasks 290

Helpful Hints for Using Email 292
Helpful Hints for Using Email 293
Which basic rules should be known? 293
I know the basics; how can I use Outlook optimally? 295
How can you communicate in complete security? 295
How can you save time? 296
How can I contribute to environmental conservation? 297

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