**Six Sigma Black Belt**

**€629,00**

**Information**

## Six Sigma Black Belt E-learning

## Objectives**:**

#### Fundamentals of Lean and Six Sigma and their Applications

- sequence key developments in the evolution of continuous improvement methodologies
- recognize the impact of other continuous improvement methodologies on Six Sigma and Lean
- distinguish between the Lean and Six Sigma improvement methodologies
- recognize the best approach for integrating Lean and Six Sigma initiatives, given basic organizational conditions
- match Lean tools with the Six Sigma stages they align to
- classify a business process as a core process or support process and identify what makes it so
- categorize examples of stakeholders
- recognize how Lean Six Sigma was applied to a manufacturing process in a given scenario
- recognize characteristics and quality considerations that are unique to service organizations
- categorize examples of the three key aspects of service quality
- recognize examples of service industry activities that would be good candidates for a Lean Six Sigma initiative

#### Six Sigma Project Selection, Roles, and Responsibilities

- distinguish between "evolutionary" and "revolutionary" improvement methodologies
- identify common reasons for deciding not to implement Six Sigma when analyzing an organization from a high level
- match each stage in a Six Sigma readiness assessment with the types of questions that would be asked
- recognize the sources and characteristics of potential Six Sigma projects
- determine whether an organization has correctly carried out the Six Sigma project selection process
- recognize conditions under which Lean kaizen events would be advantageous for an organization
- choose a Lean kaizen event project based on information gathered in the project selection process
- sequence examples of the steps for selecting a Lean kaizen event
- recognize how alternative improvement methodologies are used
- recognize how the balanced scorecard approach can be used in aligning projects with organizational goals
- recognize project metrics that align with organizational goals as represented by the balanced scorecard
- match characteristics of successful project metrics to examples
- recognize Six Sigma stakeholders from their roles and relationships
- recognize functional characteristics of the Black Belt role
- match Black Belt roles with examples of Black Belt performance
- recognize key qualities and qualifications in a Black Belt candidate

#### Six Sigma Strategic Planning and Deployment

- identify the goals of strategic planning in Lean Six Sigma
- identify how Hoshin Kanri is applied in Six Sigma strategic planning
- sequence the steps using portfolio analysis to prioritize a potential Six Sigma project
- recognize the strategic goal of portfolio architecting
- identify examples of the kinds of questions asked during a SWOT analysis
- recognize the techniques associated with each stage of conducting a feasibility study
- recognize examples of each area of a PEST analysis
- recognize the importance of business continuity and contingency planning in strategic planning
- match Six Sigma leadership levels with examples of their roles
- recognize the performance of key enterprise leadership responsibilities in a given scenario
- distinguish between enterprise leadership roles and Six Sigma team leadership roles
- recognize accurately classified organizational roadblocks in a Six Sigma initiative
- identify examples of tactical error organizational roadblocks
- classify examples of organizational changes brought about by Six Sigma
- identify effective approaches for overcoming resistance in a given scenario
- match types of resistance to examples of people exhibiting them
- identify the strategies that should be used to continue managing a change initiative in a given scenario

#### Impact on Stakeholders and Benchmarking for Six Sigma

- recognize the steps in creating an action plan for analyzing Six Sigma stakeholders
- recognize the impact of Six Sigma projects on different categories of stakeholders
- distinguish realities about benchmarking from misconceptions
- recognize the goals and use of key benchmarking approaches
- characterize the source and scope of a benchmarking target
- recognize how benchmarking can benefit a Six Sigma project
- match the phases of the benchmarking process with the steps performed in them
- identify recommendations for ethical conduct in benchmarking

#### Using Business and Financial Measures in Six Sigma

- identify the important attributes of key performance indicators
- recognize steps carried out during the three phases of a Six Sigma effort
- recognize how leading and lagging indicators are connected to organizational goals and strategies
- identify the importance of understanding the financial impact of customer loyalty
- calculate revenue growth, market share, and margin from a given dataset
- distinguish between types of project costs and benefits
- sequence the steps in cost-benefit analysis
- calculate ROI in a given Six Sigma scenario
- use the net present value (NPV) calculation to decide whether to implement a potential Six Sigma project
- match components of the present value formula to descriptions

#### Six Sigma Team Dynamics, Roles, and Success Factors

- determine the best team model for a given scenario
- match team types with statements describing their best applications
- recognize the team types that work best for different constraints
- recognize Belbin roles played by team members in a given scenario
- associate the nine Belbin team roles with their strengths and allowable weaknesses
- recognize good recommendations for team selection
- recognize which critical success factors need improvement in a team scenario
- match critical success factors with descriptions of how they are fulfilled in a team
- associate Six Sigma team members with the training they should receive in preparation for launching a team project
- identify activities that should be an established part of all team meetings
- identify appropriate suggestions for dealing with symptoms of team challenges in a given scenario
- associate examples of team problems with the virtual team challenges they symptomize

#### Six Sigma Team Facilitation and Leadership

- recognize which motivation theory is guiding a team leader's assumptions in a given scenario
- distinguish between modern motivation theories
- recognize how to overcome factors that demotivate project team members
- recognize examples of theory-based motivational techniques that are applied in the organization
- recognize examples of how motivational techniques are applied to empower employees
- match situational leadership styles to examples of when they should be used
- distinguish between the basic leadership approaches
- match team members' feelings at each stage with stage-appropriate facilitation approaches
- recognize examples of good communication practices for team facilitation
- sort communications information into sections of a communications plan
- identify the scope of key types of information in a communication plan
- choose communication tools that will meet team leaders' objectives in a given scenario
- identify the characteristics of A3 reports

#### Six Sigma Team Dynamics and Training

- identify how teams leaders should handle groupthink or risky-shift forms of maladaptive behavior
- identify key functions of team leads in managing team behavior
- recognize issues and conditions that are likely to spark conflict
- choose the best conflict-resolution approach and recognize the steps for resolving the conflict, in a given scenario
- suggest techniques for improved management of meetings in a given scenario
- recognize key elements of team meetings
- match decision-making tools to team situations in which they should be used
- identify the Lean Six Sigma Black Belt's training responsibilities
- recognize steps involved in implementing an effective training curriculum
- identify the basic components of a training plan
- identify the essential requirements of Six Sigma training
- distinguish between modes of training
- describe key learning theories
- recognize the characteristics of Six Sigma certification
- recognize techniques to evaluate training
- recognize why it's important to get feedback on training effectiveness

#### Determining Requirements by Listening to the Voice of the Customer in Six Sigma

- match the voice of the customer (VOC) strategy tasks to their descriptions
- identify how to perform different aspects of a customer-segmentation analysis in a given scenario
- identify examples of the three main customer-segmentation criteria
- recognize considerations associated with gathering customer data
- determine the most appropriate customer data collection method to use in a given scenario
- recognize key concepts related to the measures for ensuring validity and reliability of data collection outcomes
- identify the definitions of key terminology associated with validity, reliability, and margin of error in data collection
- recognize how various tools are used to identify and analyze customer requirements
- identify the characteristics of CTx requirements
- classify CTx requirements in a given scenario
- categorize elements of a process improvement project within a SIPOC diagram

#### Six Sigma Business Case, Project Charter, and Tools

- recognize steps in developing a business case for Six Sigma
- project charter
- determine whether a problem statement adequately describes the
- problem and recommend changes for improvement if needed
- identify the best practices for determining project scope
- assess project goal statements using the SMART criteria
- identify examples of considerations related to the key
- performance measurement areas in a Six Sigma project
- match the steps in a Six Sigma project performance review to
- their related activities
- identify key concepts related to Six Sigma project tracking
- tools
- recognize how to organize a work breakdown structure
- identify the purposes of the work breakdown structure
- assign roles and responsibilities using the RACI model
- select analytical tools for team use in a given scenario

#### Process Flow Metrics and Analysis Tools for Six Sigma

- calculate rankings and match input variables to their relative
- significance
- use the formula for calculating process cycle efficiency
- (PCE)
- calculate the desired amount of work in process (WIP) and
- predict the consequent improvement in PCE
- identify the benefits of reducing WIP
- match value flow concepts to definitions
- calculate takt time and determine the best option for
- streamlining a process to meet customer demand, in a given
- scenario
- recognize examples of how "hidden factories" negatively impact
- organizational processes
- identify steps for creating a spaghetti diagram
- recognize best practices for using a gemba walk
- match process analysis tools to descriptions of their use
- sequence activities involved in conducting a value stream
- analysis
- interpret elements of a value stream map

#### Data Types, Sampling, Collection, and Measurement in Six Sigma

- determine what type of data to collect in a given scenario
- match measurement tool categories to descriptions
- recognize an example of the correct application of the rule of
- ten
- match measurement scales to associated statistical analysis
- tools
- match sampling methods with applications suitable to their
- use
- recognize appropriate applications of subgroup and block
- sampling
- recognize the use of best practices for ensuring data accuracy
- and integrity in data collection
- label types of measurement system studies according to whether
- they test accuracy or precision
- recognize the use of best practices for ensuring data accuracy
- and integrity in data collection
- sequence the steps in a process for cleaning data
- identify the advantages of automated data collection
- sequence the steps in the data mining process

#### Six Sigma Measurement Systems and Metrology

- classify the source of error in a measurement scenario
- recognize the components and meaning of measurement error
- recognize how an instrument's attributes should be considered when setting calibration intervals
- recognize the appropriate consideration of required elements for developing a traceability document
- use agreement values to interpret measurement data, in a given scenario
- calculate and interpret bias as a percentage of tolerance, in a given scenario
- interpret a linearity plot
- assess the stability status of a measurement system based on an x bar and R chart
- use the formulas for repeatability and reproducibility to evaluate a measurement system, in a given scenario
- match examples of performance measures to functional areas
- identify considerations related to measurement in a service context

#### Using Basic Statistics and Graphical Methods in Six Sigma

- match measures of central tendency to their characteristic
- advantages and limitations
- calculate measures of dispersion in a given scenario
- construct a cumulative frequency diagram in a given
- scenario
- recognize how to set class intervals for frequency
- distributions
- predict and interpret the histogram shape that would result
- from a given frequency distribution
- recognize how to use normal probability plots to determine
- whether data is normally distributed
- identify statements that reflect correct interpretations of a
- complex box plot
- identify the best interpretation of a given run chart
- recognize how to use a scatter plot to find the optimum target
- value and tolerance zones for a process parameter
- recognize the significance of the central limit theorem for
- inferential statistics
- recognize the significance of central limit theorem in the
- application of hypothesis tests
- match tools for drawing valid statistical conclusions to
- descriptions of their use

#### Probability and Probability Distributions in Six Sigma

- calculate the probability of compound events in a given scenario
- use the appropriate formula to calculate the number of combinations or permutations in a given scenario
- choose the appropriate discrete distribution for a given study
- identify equivalent approximations and conditions under which they hold true
- choose the most suitable continuous probability distribution to use for a given scenario
- recognize the characteristics and applications of lognormal, exponential, Weibull, and bivariate distributions
- choose the appropriate distribution formula and use it to find probability, for a given scenario
- use the Z-score formula and normalized Z-table to calculate cumulative probability of a value, in a given scenario
- calculate the mean and standard deviation for binomial data
- calculate probability using the hypergeometric distribution formula
- recognize whether or not the hypergeometric distribution should be used and why, in a given scenario
- match Chi-square, Student's t-distribution, and F distribution to descriptions of when they are typically applied

#### Determining Process Performance and Capability in Six Sigma

- recognize how specification limits, process limits, and process
- spread help determine process capability
- calculate process performance using metrics for yield, defect,
- and sigma levels
- use appropriate process capability and performance indices to
- assess a given process
- identify suitable approaches for identifying characteristics,
- tolerances, and specifications in a process capability study
- match methods of testing normality to their descriptions
- recognize the characteristics of short-term and long-term
- capability
- recognize how to process non-normal data in a capability
- study
- match attribute control charts with the circumstances in which
- they can be used to determine process capability

#### Measuring and Modeling Relationships between Variables in Six Sigma

- calculate and interpret the correlation coefficient r
- recognize the characteristics exhibited by a given scatter
- diagram
- recognize key considerations related to correlation
- analysis
- calculate and interpret the equation for the line of least
- squares in a given scenario
- use the p-value method to validate a hypothesis test for a
- given regression equation
- interpret graphs used to perform a residual analysis

#### Basics of Hypothesis Testing and Tests for Means in Six Sigma

- use key hypothesis testing concepts to interpret a testing scenario
- recognize the implications of a hypothesis test result for statistical and practical significance
- use the margin of error formula to determine sample size for a given alpha risk level
- match definitions to key attributes of point estimates
- distinguish between statements expressing confidence, tolerance, and prediction intervals
- recognize how confidence intervals are used in statistical analysis
- calculate the confidence interval for the mean and interpret the results in a given scenario
- calculate the tolerance interval in a given scenario
- perform key steps in a one-sample hypothesis test for means, and interpret the result
- test a hypothesis using a two-sample test for means

#### Tests for Variances and Proportions, ANOVA, and Goodness-of-fit in Six Sigma

- perform key steps in a hypothesis test for proportions, and interpret the results
- perform key steps in a one-sample hypothesis test for variance, and interpret the results
- distinguish between characteristics of one-sample tests for variance and two-sample tests for variance
- perform key steps in a one-way ANOVA and interpret the results
- interpret results in a two-way ANOVA
- recognize examples of business problems that warrant a two-way ANOVA
- determine whether a goodness-of-fit test was calculated and interpreted correctly
- identify business problems or organizational questions that are suitable for a goodness-of-fit test
- use a contingency table to test the relationship between two variables
- identify statements that describe the purpose of contingency tables

#### Multivariate Tools and Nonparametric Tests in Six Sigma

- interpret factor scores as part of factor analysis (FA)
- interpret the results of a discriminant analysis
- interpret the results of a multiple analysis of variance
- (MANOVA)
- identify statements that define nonparametric tests
- recognize situational factors that call for a nonparametric
- method and choose the appropriate test, in a given scenario
- identify the limitations of nonparametric tests
- select the situation that is best suited for a Kruskal-Wallis
- test
- validate a hypothesis by performing a Kruskal-Wallis test
- recognize examples of business problems that are suitable for a
- Mann-Whitney test and identify the assumptions that must hold
- true
- validate a hypothesis by calculating the Mann-Whitney test
- statistic and interpreting the result
- recognize how the test statistic is calculated for a
- Mann-Whitney test

#### FMEA and Other Nonstatistical Analysis Methods in Six Sigma

- interpret a failure modes and effects analysis (FMEA) worksheet
- to prioritize failures for improvement
- recognize the distinctions and relationships between Process
- FMEAs and Design FMEAs
- calculate the risk priority number (RPN) for a given cause of
- failure
- identify the purpose of gap analysis in Six Sigma
- sequence examples of the performance of each step in a gap
- analysis
- recognize activities performed in the scenario planning
- process
- identify the characteristics of scenario planning
- match suggested steps in a root cause analysis to associated
- activities
- identify errors made by a team conducting a 5 Whys analysis, in
- a given scenario
- interpret a fault tree analysis (FTA)
- classify situations as more suitable for fault tree analysis
- (FTA) or for failure modes and effects analysis (FMEA)
- recognize the type of waste expressed in a conventional
- statement and associate it with Lean Six Sigma thinking for
- eliminating that waste

#### Understanding DOE and Planning Experiments in Six Sigma

- identify the purposes of design of experiments (DOE)
- match key design of experiments (DOE) concepts with
- examples
- recognize a balanced experiment from its design table
- recognize factors that should be blocked and randomized in a
- given scenario
- distinguish between reasons for using repetition and
- replication
- calculate the interaction effect between factors in a given
- scenario and determine its significance
- recognize the role of power in an experiment
- match common experimental resolution levels to
- descriptions
- classify the goal of an experiment, in a given scenario
- identify recommendations for choosing responses, factors, and
- levels in an experiment
- identify considerations related to measurement methods in
- DOE
- choose an experimental design in a given scenario
- recognize the differences between full and fractional factorial
- designs

#### Designing, Conducting, and Analyzing Experiments in Six Sigma

- determine whether a chosen design is a full factorial design
- that can meet resolution requirements, in a given scenario
- recognize the characteristics of an experiment, represented by
- a given run table
- calculate the number of runs in a given experiment
- calculate an estimate of a main effect in a full factorial
- experiment
- based on results from a full factorial experiment, recognize
- which terms should be included in the model
- recognize circumstances suitable for a fractional factorial
- design
- recognize the design implications of a proposed fractional
- factorial experiment
- interpret an interaction plot
- identify conditions that recommend a randomized block
- design
- identify the trial pattern that will fully randomize a given
- block design
- identify the characteristics of Latin square designs
- recognize which experimental factors are significant in the
- results of a Latin square design

#### Lean Improvement Methods and Implementation Planning in Six Sigma

- identify best practices and methods associated with Lean
- tools
- identify characteristics of cycle-time reduction tools and the
- steps in SMED
- recognize the characteristics of heijunka
- recognize examples of activities typically performed during
- each day of a kaizen blitz
- recognize how to apply Theory of Constraints concepts to help
- analyze process throughput and alleviate bottlenecks
- calculate overall equipment effectiveness (OEE)
- determine whether best practices are followed for a pilot test,
- given a scenario
- sequence the steps in conducting a simulation
- select an optimum solution

#### Statistical Process Control (SPC) and Control Charts in Six Sigma

- recognize the objectives of statistical process control
- (SPC)
- recognize key concepts related to the use of SPC
- recognize examples of variables that are good candidates for
- statistical process control
- select the best option for rational subgrouping, in a given
- scenario
- recognize the description of the rational subgrouping
- principle
- identify considerations for determining appropriate subgroup
- size
- use the appropriate control chart to determine upper and lower
- limits for a given process
- recognize suitable applications for moving average charts
- calculate moving averages
- identify key concepts related to the use of short-run SPC
- charts
- determine appropriate corrective actions for the trend
- exhibited in a given control chart

#### Using Lean Control Tools and Maintaining Controls in Six Sigma

- recognize statements that reflect the goals and features of
- total productive maintenance (TPM)
- sequence the steps recommended for implementing total
- productive maintenance (TPM)
- sequence descriptions of the stages of small group
- development
- recognize the basic goal of a sample element from visual
- controls
- recognize the advantages of using basic visual controls rather
- than sophisticated IT tools
- recognize how various factors influence the decision to improve
- a measurement system in a given scenario
- recognize why it is necessary to perform a measurement system
- re-analysis after a successful process improvement initiative
- recognize the effect of reduced process variation on
- measurement system performance metrics
- identify characteristics of a control plan
- match control plan improvement goals with tasks carried out at
- each stage
- recognize examples of information typically included in a
- control plan
- identify actions involved in transferring responsibility from
- the Six Sigma team to the process owner

#### Sustaining Six Sigma Improvements

- identify the overarching benefit of conducting a postmortem
- analysis in a Six Sigma project
- determine what a Black Belt should have done differently in
- scheduling and selecting participants for a postmortem analysis, in
- a given scenario
- recognize the key objectives of conducting and presenting the
- results of a postmortem
- match examples of planning considerations to the aspect of
- training they help you to plan
- identify elements that enhance communication in a training
- session
- recognize examples of recommended presentation practices in a
- given training scenario
- identify good practices associated with evaluating and
- following up on training
- identify the characteristics of effective documentation
- rank four types of documentation according to the documentation
- hierarchy
- distinguish between types of documentation by recognizing
- examples of information suitable for each
- recognize the best strategy for ongoing evaluation
- recognize how control charts, controls plans, and lagging and
- leading indicators can be used in monitoring and evaluation

#### Common DFSS Methodologies, Design for X, and Robust Designs

- match new-product terms to examples
- determine whether or not DFSS is appropriate for a given
- situation, and why
- identify tools and approaches that are included in DFSS
- methodology
- match the steps of the DMADOV methodology with the questions
- asked and activities performed in them
- identify key requirements of a DFX initiative
- identify the definition of Design for X (DFX)
- match design for manufacturability and producibility strategies
- to examples of their practical implementation
- recognize how to set and use target cost when designing for
- cost
- recognize valid circumstances for readjusting a target
- cost
- match DFX characteristics to associated strategies for
- design
- identify the goals of robust design
- use tolerance design calculations to determine tolerance
- specifications in a given scenario
- distinguish between worst-case tolerancing and statistical
- tolerancing approaches

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**Specifications**

**Product**

Colli: | 1 |

**General properties**

Availabilty: |
84 hours |

Language: |
English |

Certificate of participation: |
Yes |

Online access: |
90 days |

Progress monitoring: |
Yes |

Award Winning E-learning: |
Yes |

Suitable for mobile: |
Yes |

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