**Six Sigma Green Belt**

**€569,00**

**Information**

## Six Sigma Green Belt E-learning

## Objectives**:**

#### Organizational Goals and Six Sigma

**Introduction to Six Sigma**

- recognize the benefits of implementing Six Sigma in an organization
- identify the key characteristics of Six Sigma
- recognize how the transfer function is applied in Six Sigma

**Evolution of Six Sigma**

- sequence key developments in the evolution of continuous improvement methodologies
- recognize the impact of continuous improvement methodologies on the evolution of Six Sigma
- distinguish between pioneers of Six Sigma and their key contributions

**Six Sigma Projects**

- identify questions that need to be asked while assessing an organization's readiness for a Six Sigma project
- recognize the considerations for selecting a project for Six Sigma
- identify actions a Six Sigma team should take to establish linkages and supports with the organization's goals

**Business Processes and Drivers**

- recognize the components of a business process
- distinguish between core and support processes
- recognize relationships between business processes
- recognize examples of key business drivers

**Metrics for Process Improvement**

- distinguish between types of metrics
- identify characteristics of good metrics
- distinguish between balanced scorecard perspectives
- demonstrate your understanding of fundamental Six Sigma concepts and how they are used to achieve strategic organizational goals

#### Lean Principles in Six Sigma Projects

**The Lean-Six Sigma Relationship**

- identify the stages of the Lean deployment methodology
- distinguish between the Lean and Six Sigma methodologies
- match Lean tools with the Six Sigma stages they can be generally applied to

**Lean Principles and Concepts**

- distinguish between the five laws of Lean
- match Lean concepts to their descriptions
- recognize the steps in the Lean process

**Lean Six Sigma Applications**

- distinguish between lean tools
- identify characteristics unique to service organizations
- recognize examples of organizational objectives, improvement goals, and tools appropriate for Lean Six Sigma projects in a manufacturing environment

**Theory of Constraints**

- recognize key concepts associated with the theory of constraints
- distinguish between theory of constraints measurement formulas

**Identifying Value-added Processes & Wastes**

- classify activities according to their value
- recognize examples of different types of waste in an organization

**Value Stream Mapping**

- identify the types of information revealed by a value stream map
- distinguish between icons used in a current state map
- distinguish between icons used in a future state map
- demonstrate your understanding of applying Lean principles in a Six Sigma project

#### FMEA and Design for Six Sigma

**Introduction to DFSS**

- distinguish between DFSS tools
- determine whether to use DFSS for a given project
- identify the similarities between DFSS and Six Sigma

**DFSS Methodologies**

- distinguish between IDOV methodology stages
- distinguish between DMADV methodology stages
- distinguish between DMAIC, IDOV, and DMADV characteristics

**Failure Modes and Effects Analysis (FMEA)**

- identify characteristics of FMEA
- distinguish between FMEA types
- recognize steps in the FMEA process

**Risk Priority Number**

- distinguish between the components of a risk priority number
- calculate RPN

**Design FMEA and Process FMEA**

- recognize differences and similarities between DFMEA and PFMEA
- recognize components of FMEA worksheets
- demonstrate your understanding of DFSS and FMEA and use them appropriately in process improvement initiatives

#### Identifying Six Sigma Projects

**Six Sigma Project and Methodology Selection**

- distinguish between common problem-solving approaches
- identify the questions that should be asked during a Six Sigma readiness assessment
- calculate the priority score for a given project
- select the best Six Sigma methodology for a given project

**Benchmarking**

- identify expected outcomes of benchmarking
- recognize characteristics of benchmarking
- distinguish between types of benchmarking

**Process Elements**

- distinguish between process components
- recognize the cause of a given problem on a cross-functional process improvement team

**Process Inputs and Outputs**

- recognize the importance of understanding process variables when conducting a Six Sigma project
- distinguish between SIPOC elements

**Six Sigma Project Stakeholders**

- recognize the importance of stakeholder management to the success of a project
- identify the process owner on a given Six Sigma project
- demonstrate your understanding of Six Sigma project selection, benchmarking, challenges, process variables, and stakeholders

#### Six Sigma Voice of the Customer

**Identifying Customer Requirements**

- distinguish between the VOC and VOB perspectives
- sequence the five key steps for implementing a VOC strategy in a Six Sigma project
- distinguish between types of customers
- identify potential effects of projects on customers

**Collecting Customer Data**

- recognize the importance of customer data in a Six Sigma project
- distinguish between data collection tools

**Effective Customer Data Collection**

- distinguish between the three components of effective data collection
- distinguish between common sources of bias and error
- match poor data collection practices with the type of issue they represent

**Translating Customer Requirements and QFD**

- classify examples of types of customer requirements
- match three levels of customer needs with their descriptions
- sequence the phases of QFD

**House of Quality (HOQ)**

- identify characteristics of an HOQ matrix
- identify statements that describe how the customer focus is documented in an HOQ diagram
- match each section of the technical focus area of the HOQ with a description of the type of information it contains

**Creating an HOQ Matrix**

- sequence the steps for creating an HOQ matrix
- interpret the patterns in an interrelationship matrix for a given HOQ
- identify the purpose of setting quantifiable measurements for technical requirements
- recognize how an HOQ is used to set technical targets
- demonstrate your understanding of capturing the Voice of the Customer in relation to Six Sigma projects

#### Six Sigma Project Management Essentials

**Six Sigma Project Charter**

- distinguish between project charter elements
- recognize a well-written problem statement

**Six Sigma Project Scope**

- identify the purpose of establishing a well-defined project scope
- identify best practices when scoping a Six Sigma project
- identify the purpose of a process map
- sequence the steps for creating a Pareto chart

**Six Sigma Project Metrics**

- distinguish between metric types

**Six Sigma Project Planning Tools**

- identify how planning tools are used during a Six Sigma project
- identify the types of information you can get from Gantt charts
- identify the critical path for a given activity network diagram
- use the PERT formula to calculate expected time

**Six Sigma Project Documentation**

- distinguish between project documentation types

**Six Sigma Project Risk Analysis and Closure**

- identify key risk analysis activities
- assign a priority score based on probability and impact to a given risk
- identify project closure activities
- demonstrate your understanding of key project planning tools and techniques

#### Management and Planning Tools for Six Sigma

**Affinity Diagrams**

- identify situations for which affinity diagrams are used when planning Six Sigma projects
- recognize best practices when using affinity diagrams

**Interrelationship Digraphs**

- identify uses for interrelationship digraphs
- recognize best practices when creating interrelationship digraphs

**Tree Diagrams**

- identify advantages of using tree diagrams
- recognize best practices when creating tree diagrams

**Prioritization Matrices**

- identify appropriate uses for prioritization matrices
- sequence the steps in creating a prioritization matrix

**Matrix Diagrams**

- identify uses for matrix diagrams
- recognize the steps for creating a matrix diagram

**Process Decision Program Charts**

- identify uses for process decision program charts
- sequence the steps for creating a process decision program chart

**Activity Network Diagrams**

- identify uses for activity network diagrams
- sequence the steps for creating activity network diagrams
- demonstrate your understanding of appropriate Six Sigma planning and management tools and how to use them effectively

#### Six Sigma Performance Metrics

**Introduction to Performance Metrics**

- recognize performance metrics you can use for calculating defects or nonconformities
- distinguish between appropriate performance measurement approaches

**DPU and DPMO**

- calculate defects per unit (DPU)
- recognize examples of defect opportunities
- calculate defects per million opportunities (DPMO)

**Rolled Throughput Yield (RTY)**

- define rolled throughput yield (RTY)
- distinguish between FTY and RTY

**Process Capability Indices**

- recognize the level of capability of a given process
- calculate Cp and Cpk

**Cost of Poor Quality (COPQ)**

- identify accurate statements about cost of poor quality (COPQ) and its use as a performance metric for planning Six Sigma projects
- distinguish between COPQ types
- demonstrate your understanding of using performance metrics for planning Six Sigma projects

#### Team Dynamics and Performance for Six Sigma Projects

**Project Teams for Six Sigma**

- identify the types of teams typically used on Six Sigma projects
- recognize the stages of team evolution

**Team Roles and Responsibilities**

- identify Six Sigma organizational roles
- distinguish between other Six Sigma roles and responsibilities

**Common Team Challenges**

- recognize how to solve interpersonal issues on a team, given a scenario
- recognize the effects of excessive cohesion on a team and ways to overcome the issues
- recognize strategies for avoiding common problems during team meetings

**Six Sigma Team Tools**

- recognize activities that take place during a brainstorming session
- recognize principles of the nominal group technique

**Six Sigma Communication**

- identify situations best suited to different communication tools
- recognize examples of organizational communication techniques
- demonstrate your understanding of effective techniques for managing Six Sigma team dynamics and communication needs

**Introduction to Performance Metrics**

- recognize performance metrics you can use for calculating defects or nonconformities
- distinguish between appropriate performance measurement approaches

**DPU and DPMO**

- calculate defects per unit (DPU)
- recognize examples of defect opportunities
- calculate defects per million opportunities (DPMO)

**Rolled Throughput Yield (RTY)**

- define rolled throughput yield (RTY)
- distinguish between FTY and RTY

**Process Capability Indices**

- recognize the level of capability of a given process
- calculate Cp and Cpk

**Cost of Poor Quality (COPQ)**

- identify accurate statements about cost of poor quality (COPQ) and its use as a performance metric for planning Six Sigma projects
- distinguish between COPQ types
- demonstrate your understanding of using performance metrics for planning Six Sigma projects

#### Six Sigma Process Documentation and Analysis

**Measuring Processes**

- recognize the categories of information obtained through process modeling
- identify the information to look for when analyzing a process model

**Process Mapping**

- distinguish between process map types
- distinguish between process map symbols
- recognize the activities involved in creating a process map
- interpret a given process map

**Process Documentation**

- identify elements of a procedure document
- recognize characteristics of work instructions
- demonstrate your understanding of Six Sigma process modeling, mapping, and documentation techniques

#### Six Sigma Probability and Statistical Distributions

**Probability and Types of Events**

- distinguish between common probability terms
- use the formulas for calculating the probability of simple and mutually exclusive events
- calculate the probability of given events

**Addition and Multiplication Rules**

- calculate probability using the addition rule
- calculate probability using the multiplication rule

**Permutations and Combinations**

- calculate a permutation
- calculate a combination

**Statistical Distributions**

- distinguish between types of variables
- identify characteristics of normal distribution
- calculate the cumulative probability from the z-value

**Binomial and Poisson Distributions**

- recognize examples of using a binomial distribution effectively
- recognize examples of using Poisson distribution effectively

**Other Common Distributions**

- recognize characteristics of chi-square distributions
- identify uses for Student's t-distributions
- identify characteristics of F-distributions
- demonstrate your understanding of Six Sigma probability and statistical distributions

#### Six Sigma Data Classification, Sampling, and Collection

**Data Types and Measurement**

- distinguish between data classifications
- distinguish between types of data
- determine whether to use discrete or continuous data, given a scenario
- determine the type of measurement scale being used, given an example

**Data Sampling Methods**

- identify principles of data sampling
- distinguish between sampling methods
- identify situations when you would use simple random sampling
- identify situations when you would use stratified sampling

**Data Collection Methods in Six Sigma**

- identify characteristics of automated data collection
- identify data collection best practices
- distinguish between technologies used for data collection
- identify key considerations in creating a data collection plan

**Data Collection Strategies**

- distinguish between types of check sheets
- distinguish between data coding methods
- demonstrate your understanding of data classification, sampling, and collection in Six Sigma improvement initiatives

#### Six Sigma Statistics and Graphical Presentation

**Fundamentals of Statistics**

- distinguish between descriptive and inferential statistics
- recognize the implications of the central limit theorem for inferential statistics
- distinguish between tools for inferential statistics

**Measures of Central Tendency and Dispersion**

- calculate measures of central tendency
- calculate measures of dispersion

**Frequency Distribution**

- interpret a given frequency distribution table
- identify the purpose of calculating cumulative frequency distribution

**Graphical Methods**

- distinguish between correlation patterns in a scatter plot
- identify characteristics of normal probability plots
- recognize attributes of a process given a histogram
- interpret a given stem-and-leaf plot
- identify the types of information box-and-whisker plots can be used to graphically illustrate
- demonstrate your understanding of Six Sigma statistics and graphical methods

#### Six Sigma Measurement Systems Analysis

**Measurement System Analysis**

- distinguish between accuracy and precision
- identify types of correlation

**Analyzing Precision of Measurement Systems**

- distinguish between types of variation
- list the steps to perform a GR&R study
- interpret data from a given gauge repeatability and reproducibility study
- calculate a precision to tolerance ratio

**Measurement Accuracy: Bias Study**

- identify best practices in conducting a bias study
- calculate and interpret bias

**Measurement Accuracy: Linearity Study**

- identify attributes of linearity
- calculate linearity and interpret a linearity plot

**Percent Agreement**

- recognize situations when you would use percent agreement to assess a measurement system
- interpret numeric output from a given percent agreement analysis
- demonstrate your understanding of Six Sigma measurement systems analysis tools and techniques

#### Six Sigma Process and Performance Capability Measurement

**Measuring Process Performance**

- distinguish between process limits and specification limits
- categorize examples of performance metrics

**Process Capability Studies**

- sequence the steps of a process capability study
- determine the stability of a process
- identify methods of verifying normality for a given process

**Process Capability and Performance Indices**

- calculate the Cp of a given process
- calculate the Cpk of a given process
- rate the capability of a process based on Cp and Cpk values
- calculate the Pp of a given process
- calculate the Ppk of a given process
- identify the characteristics of the Cpm index and when it's used

**Sigma Level and Long-term Capability**

- interpret the capability and performance index results in a process capability study
- recommend action to improve a process in a given scenario
- estimate the long-term capability of a given process
- demonstrate your understanding of Six Sigma capability and performance indices

#### Six Sigma Exploratory Data Analysis

**Multi-vari Studies**

- identify characteristics of a multi-vari analysis
- identify guidelines for creating sampling plans

**Studying Variation**

- distinguish between types of variation
- interpret variation results in a given scenario

**Correlation and Correlation Coefficient**

- identify uses of correlation analysis in Six Sigma
- make inferences about data based on a given scatter diagram
- recognize considerations for interpreting the correlation coefficient

**Causation and Statistical Significance**

- identify characteristics of causation
- identify purpose of determining the statistical significance of a correlation coefficient

**Linear Regression**

- recognize how linear regression is used during data analysis
- recognize appropriate conditions for hypothesis testing
- calculate an outcome using the simple least-squares linear regression formula
- demonstrate your understanding of Six Sigma exploratory data analysis tools and techniques

#### Six Sigma Hypothesis Testing Fundamentals

**Key Concepts in Hypothesis Testing**

- identify the purpose of hypothesis testing
- distinguish between hypotheses testing concepts
- identify best practices when establishing the practical significance of hypothesis testing results

**Confidence Interval and Error Types**

- recognize how confidence intervals are used in hypothesis testing
- distinguish between error types

**Power and Sample Sizes**

- identify factors that affect the power of a hypothesis test
- determine sample size for a given alpha risk level using margin of error formula

**The Hypothesis Testing Process**

- sequence the steps in the hypothesis testing process
- distinguish between hypothesis tests
- interpret hypothesis test results and determine appropriate responses

**One- and Two-sample Tests for Means**

- distinguish between t- and z-tests
- test a hypothesis using a pooled two-sample test for means
- test a hypothesis using a non-pooled two-sample test for means
- demonstrate your understanding of fundamental hypothesis testing concepts, methods, and test types

#### Six Sigma Hypothesis Tests for Variances and Proportions

**Paired-comparison t-test**

- identify types of hypothesis tests
- distinguish between comparison tests
- interpret the results of a given paired-comparison t-test using the critical value method
- interpret the results of a given paired-comparison t-test using the p-value method

**Tests for Variances**

- interpret one-sample test for variance results
- interpret two-sample test for variance results

**Hypothesis Tests for Proportions**

- recognize the required sample size for a test for proportions, given the hypothesized proportion
- interpret one-sample test for proportion results
- interpret two-sample test for proportion results

**ANOVA**

- distinguish between ANOVA concepts
- interpret one-way ANOVA test results

**Chi-square Test**

- recognize valid parameters and interpretations related to chi-square tests
- interpret chi-square hypothesis test results
- demonstrate your understanding of hypothesis testing for variances and proportions

#### Six Sigma Design of Experiments

**Introduction to Design of Experiments**

- recognize the benefits of Design of Experiments
- distinguish between DOE elements
- sequence the steps in the DOE process

**Key Concepts in Design of Experiments**

- recognize examples of types of experimental error
- recognize characteristics of balanced design
- identify the benefits of randomization
- recognize factors that should be blocked in a given scenario
- distinguish between replication and repetition
- recognize the implications of choosing full and fractional factorial designs

**Main Effects and Interaction**

- identify principles for interpreting main effects plots
- recognize elements you use to analyze DOE results
- demonstrate your understanding of design of experiments concepts

#### Six Sigma Root Cause Analysis and Waste Elimination

**Root Cause Analysis**

- recognize the steps in a root cause analysis
- identify characteristics of Fishbone diagrams
- use a relational matrix to prioritize the root causes of a given problem
- identify the 5 Whys process
- recognize the steps to perform FTA

**Waste Reduction**

- distinguish between activity types
- recommend strategies for eliminating waste in a work setting, given a scenario

**Waste Reduction Tools**

- identify characteristics of the 5S method
- distinguish between 5S principles
- distinguish between types of poka-yoke
- distinguish between standard work documentation types
- recognize characteristics of a kanban-pull system
- sequence the steps in the kanban-pull process
- demonstrate your understanding of Six Sigma root cause analysis and waste reduction tools and techniques

#### Six Sigma Cycle-time Reduction and Kaizen Blitz

**Cycle Time Reduction**

- calculate cycle time and takt time, given a scenario
- recognize the benefits of cycle time reduction

**Cycle Time Reduction Methods**

- identify characteristics of the continuous flow approach to cycle time reduction
- recognize the characteristics of the single-minute exchange of dies (SMED) method
- sequence the core steps of the single-minute exchange of dies (SMED) method

**Kaizen and Kaizen Blitz**

- determine the appropriate type of kaizen event for a given project
- recognize examples of activities typically performed during each day of a kaizen blitz
- recognize activities a team carries out while implementing kaizen in an organization
- demonstrate your understanding of cycle time reduction and process improvement tools and techniques

#### Six Sigma Statistical Process Control Basics

**Statistical Process Control**

- recognize the characteristics of an in-control process
- identify objectives of Statistical Process Control
- recognize characteristics of Statistical Process Control

**Control Charts and Variations**

- distinguish key elements of a control chart by their descriptions
- determine which types of control charts to use in various situations
- determine whether a variation is due to a common cause or a special cause

**Selecting Variables for SPC**

- identify criteria for choosing variables to study
- recognize examples of variables that are good candidates for Statistical Process Control

**Rational Subgrouping**

- identify properties of rational subgroups
- identify considerations for determining appropriate subgroup size

**Developing and Implementing a Control Plan**

- identify characteristics of a control plan
- recognize examples of information typically included in a control plan
- identify actions involved in transferring responsibility for process control from the Six Sigma team to the process owner
- demonstrate your understanding of how to use Statistical Process Control (SPC) to sustain improved processes

#### Six Sigma Control Charts

**Control Charts: Key Elements and Types**

- recognize basic concepts related to control charts
- determine the type of control chart to use in a given situation

**Dealing with Out of Control Charts**

- differentiate decision rules based on descriptions of how their data patterns appear on a control chart
- identify appropriate corrective actions for the trend exhibited in a given control chart

**Standard Control Charting Process**

- match steps in the control charting process with corresponding activities

**Variables Data Control Charts**

- distinguish between when to use an Xbar-R, Xbar-s, or median control chart
- determine any special cause variation in data by analyzing an Xbar-R chart
- recognize which formulas to use to help determine special cause variation in an Xbar-s control chart
- determine any special cause variation in data by interpreting an ImR chart

**Attributes Data Control Charts**

- use the data plotted on a p control chart to determine if special cause variation exists
- use the data plotted on an np control chart to determine if special cause variation exists
- use the data plotted on a u control chart to determine if special cause variation exists
- use the data plotted on a c control chart to determine if special cause variation exists
- demonstrate your understanding of how to create and analyze control charts used as part of statistical process control

#### Six Sigma Process Control Tools

**Total Productive Maintenance (TPM)**

- recognize features of Total Productive Maintenance (TPM)
- identify characteristics of an organization that has implemented TPM's principle of shared responsibility
- recognize the goals of Total Productive Maintenance (TPM)

**Visual Factory**

- classify examples of visual cues as visual controls, visual displays, or both
- recognize examples of common jidoka devices
- recognize examples of tools that keep employees in direct contact with the workplace
- recognize examples of tools that clarify targets for improvement

**Application of Control Tools in Service**

- recognize examples of ways Total Productive Maintenance is used in the service industry
- recognize examples of a visual workplace
- demonstrate your understanding of how TPM and The Visual Workplace are used to maintain and control processes

#### TestPrep Six Sigma Green Belt (SSGB)

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**Specifications**

**Product**

Colli: | 1 |

**General properties**

Availabilty: |
50 hours |

Language: |
English |

Certificate of participation: |
Yes |

Online access: |
90 days |

Progress monitoring: |
Yes |

Award Winning E-learning: |
Yes |

Suitable for mobile: |
Yes |

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