AI literacy training for organisations
From February 2025, AI literacy is legally required. The EU AI Act requires that all employees working with AI systems are demonstrably AI literate. This applies to every organisation in the Netherlands — from SME to municipality, from hospital to university. OEM offers recognised AI literacy training tailored to your organisation. Practical, immediately applicable and including a certificate of participation as proof of compliance.
What is AI literacy and why is it mandatory?
AI literacy means that employees understand what AI is, how it works, what it can and cannot do, and how it can be used responsibly and safely. The EU AI Act — which is fully in force from 2 August 2026 — requires all organisations using AI systems to ensure their employees are demonstrably AI literate.
This applies to employees working with:
Microsoft 365 Copilot — AI assistant in Word, Excel, Teams and Outlook.
ChatGPT and other generative AI tools — for writing texts, analysing data and answering questions.
AI-supported systems — such as HR systems with AI scoring, customer service chatbots and diagnostic AI tools in healthcare.
Automated decision-making — AI systems that make or support decisions that affect employees or customers.
What does your team learn in the AI literacy training?
What is AI and how does it work?
The basic principles of artificial intelligence, machine learning and generative AI. Explained clearly for non-technical employees.
Opportunities and risks of AI
What AI does well and where it fails. How to recognise reliable AI results and when to be critical.
Responsible and safe AI use
GDPR compliance when using AI tools. What you may and may not enter into ChatGPT or Copilot. How to protect personal data when using AI.
AI in your daily work
Concrete applications of AI in your sector and function. From Microsoft Copilot to automated workflows. Also view our AI training for users.
EU AI Act — what does this mean for you?
The most important obligations of the EU AI Act for your organisation. Which AI systems fall under the law and what you need to be able to demonstrate.
Why AI literacy via OEM?
Recognised and certified
OEM is ISO 9001 and ISO 27001 certified and an official Microsoft Gold Learning Partner. Our AI literacy training gives every participant an official certificate of participation — proof that your organisation complies with the EU AI Act requirement.
Practical and immediately applicable
No dry theory about AI legislation. Our trainers translate the EU AI Act into concrete situations relevant to your employees and your sector.
Tailored to your organisation
The training is aligned with the AI tools your organisation already uses or is going to use. From Microsoft Copilot to sector-specific AI systems. Also view our on-site training offer.
Springest score 9.0
Rated by course participants across the Netherlands. Independent and transparent.
Which organisations must have AI literacy?
The EU AI Act applies to all organisations that deploy or develop AI systems within the EU. In practice this means that virtually every Dutch organisation needs to take action — because whoever uses Microsoft 365 Copilot, ChatGPT or another AI system falls under the law.
Specifically urgent for:
Municipalities and government — AI in decision-making and citizen contact. View our ICT training for municipalities and government.
Healthcare and hospitals — AI in diagnostics, planning and patient communication. View our ICT training for healthcare.
Education and universities — AI in education, research and student guidance. View our ICT training for education.
Financial sector — AI in credit assessment, fraud detection and customer advice. View our ICT training for the financial sector.
SME businesses — AI in customer service, administration and marketing. View our ICT training for SME.
Every AI literacy training includes
Free skills assessment
We measure your employees' current AI knowledge level in advance so the training fits perfectly.
Customised intake
The trainer discusses in advance which AI systems your organisation uses and what the specific learning objectives are.
Official certificate of participation
Proof that your employees are demonstrably AI literate — as required by the EU AI Act.
MOS-certified and AI-qualified trainers
Our trainers work daily with Microsoft Copilot and other AI tools and are up to date with the latest EU AI Act developments.
Quote within 1 working day
Give us the number of participants and desired date. We take care of the rest.
SLIM subsidy for AI literacy training
As an SME entrepreneur you can use the SLIM subsidy for your AI literacy training. The government reimburses 60% of your training costs, up to a maximum of €24,999. The second period 2026 opens on 10 August. Start preparing now.
Don't wait — the deadline has already passed
The EU AI Act requires AI literacy from February 2025. This means your organisation should have taken action already. OEM helps you comply quickly and efficiently. Take the free skills assessment to measure where your team stands now. Or ask Sanne, our AI assistant on the website, available 24/7. Ready for a quote? Request a free quote and receive it within 1 working day.
