ITIL, formerly  short for Information Technology Infrastructure Library, is a set of detailed IT Service Management (ITSM) practices that focus on tailoring IT services to the needs of businesses.
ITIL describes processes, procedures, tasks and checklists that are not organization-specific or technology-specific, but can be applied by an organization to strategy, deliver value and maintain a minimum level of competence. This allows the organization to establish a baseline from which to plan, implement and measure. It is used to demonstrate compliance and to measure improvement. There is no formal independent third-party compliance assessment available for ITIL compliance in an organization. Certification in ITIL is only available to individuals. Since 2013, ITIL has been owned by AXELOS, a joint venture between Capita and the UK Cabinet Office. AXELOS licenses organizations to use ITIL's intellectual property, recognizes accredited exam institutes, and manages framework updates. Organizations wishing to implement ITIL internally do not need this license.
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OEM Office Elearning Menu offers ITIL Foundation e-learning training and related online courses to also prepare you online for a corresponding certification. The teachers are not only certified, but also have many years of practical experience. This gives you the same knowledge and experience as with classic training. In addition, we also offer depending on the course Exam quizzes, Online mentor (if available) via chat or e-mail, MeasureUp exam simulation (if available (sometimes extra charge)), Live Labs (if available (extra charge)) and Tips and Tricks On.
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