Site Reliability Engineering (SRE) Foundation Training - OEM Certkit

The Site Reliability Engineering (SRE) Foundation Training provides a practical foundation in the principles, practices and organizational approaches of Site Reliability Engineering. This training prepares learners for the Site Reliability Engineering (SRE) Foundation℠ exam from the DevOps Institute and helps them understand how organizations improve the reliability, scalability and availability of modern IT services.

Demo Site Reliability Engineering (SRE) Foundation Training

You will learn how SRE relates to DevOps and how reliability is managed through Service Level Indicators (SLIs), Service Level Objectives (SLOs), Service Level Agreements (SLAs) and error budgets. The training also covers monitoring, observability, telemetry, instrumentation, capacity planning, performance management and reducing operational toil through automation.

Additional topics include secure automation, CI/CD, safe deployment practices, incident response, on-call operations, blameless postmortems, anti-fragility, learning from failure, technical debt, change management, risk management and organizational patterns for adopting and scaling SRE.

Prerequisites

There are no formal prerequisites for the SRE Foundation certification. Familiarity with common DevOps terminology, DevOps concepts and related work experience is recommended.

What will you learn?

• The history of SRE and its emergence at Google
• The relationship between SRE, DevOps and other popular frameworks
• The underlying principles behind Site Reliability Engineering
• Service Level Objectives and their user focus
• Service Level Indicators and the modern monitoring landscape
• Error budgets and related error budget policies
• The impact of toil on organizational productivity
• Practical steps that can help eliminate toil
• Observability as an indicator of service health
• SRE tools, automation techniques and the importance of security
• Anti-fragility, failure testing and learning from failure
• The organizational impact of introducing SRE

Who should attend?

This training is aimed at professionals involved in improving service reliability, operational performance, automation and organizational change.

The training is especially suitable for:

• Site Reliability Engineers
• Software Engineers
• DevOps Practitioners
• System Integrators
• IT Managers
• IT Team Leaders
• Product Owners
• Scrum Masters
• Consultants
• Business Managers
• Technology Leaders
• Professionals delivering or supporting reliable digital services

CertKit content

E-learning courses:

Site Reliability Engineering Foundation: The SRE Mindset and Culture

Course: 50 Minutes

• Course Overview
• What Is the SRE Mindset?
• Psychological Safety: An Engineering Requirement
• The Blameless Culture in Practice
• Toil and Its Impact on Operations
• Knowledge Check: Reviewing SRE Culture: Mindset, Safety, and Toil Reduction
• The 50% Rule: A General Guideline
• Collaboration Between SREs and Developers
• Continuous Learning and Improvement
• Metrics-Driven Decision Making
• Identifying Toil in Operational Processes
• Knowledge Check: Assessing the SRE Operating Model: Learn, Measure, Improve
• Course Summary

Site Reliability Engineering Foundation: Introduction to SRE

Course: 52 Minutes

• Course Overview
• What Is Site Reliability Engineering (SRE)?
• The Economic Case for Reliability
• The Physics of Distributed Systems
• CAP Theorem and Trade-Offs in Distributed Systems
• Knowledge Check: Understanding SRE: Reliability in Distributed Systems
• The Origins of SRE at Google
• Why SRE Matters in Modern Organizations
• Core Principles of SRE
• SRE vs. DevOps: Complementary, Not Conflicting
• Exploring an SRE Dashboard
• Knowledge Check: Practicing SRE: Principles and Dashboard View
• Course Summary

Site Reliability Engineering Foundation: DevSecOps and Security as Reliability

Course: 46 Minutes

• Course Overview
• Security as a Reliability Problem
• Introduction to DevSecOps
• Security Monitoring and Observability
• Threat Modeling for SREs
• Knowledge Check: Integrating Security into SRE
• AI Security Challenges
• Security in CI/CD Pipelines
• Security Incident Response
• Security Monitoring Tools and Practices
• Analyzing the Security Monitoring Dashboard
• DevSecOps Best Practices
• Knowledge Check: Implementing DevSecOps: AI, CI/CD, Monitoring, and Response
• Course Summary

Site Reliability Engineering Foundation: Reliability and Service-Level Concepts

Course: 40 Minutes

• Course Overview
• What Is Reliability?
• Reliability vs. Availability
• Reliability Metrics Overview
• The User-Centric View of Reliability
• Knowledge Check: Exploring Reliability: Metrics and User Experience
• Introduction to Service Level Indicators (SLIs)
• Introduction to Service Level Objectives (SLOs)
• Error Budgets: Balancing Risk and Innovation
• Experiencing Good vs. Bad Reliability
• Knowledge Check: Measuring Reliability: SLIs, SLOs, and Error Budgets
• Course Summary

Site Reliability Engineering Foundation: Service Level Indicators (SLIs)

Course: 41Minutes

• Course Overview
• What Are Service Level Indicators (SLIs)?
• Common SLIs for Web Services
• Selecting the Right SLIs
• Measuring SLIs Accurately
• Knowledge Check: Understanding SLIs: Choice and Measurement
• SLIs and User Experience
• SLIs in Practice
• Common Pitfalls with SLIs
• Exploring SLI Dashboards
• Knowledge Check: Applying SLIs: User Experience to Dashboards
• Course Summary

Site Reliability Engineering Foundation: Service Level Objectives (SLOs)

Course: 41Minutes

• Course Overview
• What Are Service Level Objectives (SLOs)?
• SLOs vs. SLAs: Key Differences
• Setting Effective SLO Targets
• Using SLOs to Measure Reliability
• Knowledge Check: Understanding SLOs: From SLAs to Targets
• SLO Review and Adjustment
• SLOs and Error Budgets
• Real-World SLO Examples
• Creating a Simple SLO
• Knowledge Check: Reviewing SLO Management: Adjust, Budget, Apply
• Course Summary

Site Reliability Engineering Foundation: Error Budgets and Release Decision-Making

Course: 43 Minutes

• Course Overview
• What Is an Error Budget?
• Calculating Error Budgets
• Using Error Budgets in Releases
• The Reality Check: Why Policy Documents Fail
• Knowledge Check: Applying Error Budgets: From Math to Practice
• Automated Error Budget Governance
• Consequences of Exceeding Error Budgets
• Error Budget Tracking Tools
• Real-World Examples of Error Budgets
• Configuring Error Budget Automation
• Knowledge Check: Implementing Error Budget Automation and Governance
• Course Summary

Site Reliability Engineering Foundation: Monitoring and Observability Basics

Course: 42 Minutes

• Course Overview
• What Is Monitoring?
• What Is Observability?
• Metrics: The Key to Observability
• Cardinality: The Silent Infrastructure Killer
• Knowledge Check: Assessing Monitoring and Observability
• Logs and Traces for Troubleshooting
• Common SRE Monitoring Tools
• Setting Up Dashboards and Alerts
• Best Practices for SRE Monitoring
• Knowledge Check: Assessing Monitoring Dashboards
• Course Summary

Site Reliability Engineering Foundation: Incident Management in Action

Course: 41 Minutes

• Course Overview
• Detecting Incidents Early
• Incident Triage and Prioritization
• Incident Escalation Procedures
• Collaboration During Incidents
• Knowledge Check: Assesing Early Incident Detection and Response Effectiveness
• Resolving Incidents Efficiently
• Documenting Incidents
• Continuous Improvement Post-Incident
• Writing Your First Postmortem
• Knowledge Check: Assesing Effective Incident Resolution and Postmortem Practices
• Course Summary

Site Reliability Engineering Foundation: Blameless Postmortems

Course: 37 Minutes

• Course Overview
• Introduction to Blameless Postmortems
• Anatomy of a Good Postmortem
• Root Cause Analysis for Incidents
• Blame-Free Culture in SRE Organizations
• Knowledge Check: Reviewing Blameless Postmortems and Root Cause Analysis Practices
• Actionable Recommendations for Incident Prevention
• Sharing Postmortem Lessons Across Teams
• Postmortem Examples
• Creating a Simple Automation for Postmortem Tasks
• Knowledge Check: Assessing Actionable Postmortem Outcomes and Automation Practices
• Course Summary

Site Reliability Engineering Foundation: Alerting and Incident Response Fundamentals

Course: 44 Minutes

• Course Overview
• The Role of Alerts in SRE
• Alert Hygiene: The First Rule
• The "Crying Wolf" Syndrome
• Actionable Alert Design
• Knowledge Check: Assessing Alert Effectiveness and Actionability in SRE
• Incident Lifecycle Overview
• On-Call SRE Responsibilities
• Effective Incident Response and Resolution
• Incident Postmortems and Continuous Learning
• Alerting Tools and Platforms for Incident Response
• Conducting an Alert Hygiene Audit
• Knowledge Check: Assessing Incident Response Lifecycle and Alerting Practices
• Course Summary

Site Reliability Engineering Foundation: Automation and Toil Reduction

Course: 46 Minutes

• Course Overview
• Understanding Toil in Operations
• Identifying Opportunities for Automation
• Automation Principles and Best Practices
• The Automation Paradox: Complexity Migration
• Knowledge Check: Assessing Operational Toil and Automation Effectiveness
• The Automation Paradox: Skill Atrophy
• Infrastructure as Code: Documentation, Not Just Automation
• Tools for Automation
• Measuring Automation Impact
• Real-World Automation Examples
• Implementing Automation with Safety Nets
• Knowledge Check: Assessing Automation Maturity, Impact, and Operational Safety
• Course Summary

Site Reliability Engineering Foundation: CI/CD and Safe Deployments

Course: 44 Minutes

• Course Overview
• Introduction to CI/CD
• Artifact Immutability: The Foundation of Predictable Deployments
• Deployment Strategies
• Canary Releases
• Knowledge Check: Assessing CI/CD Foundations and Safe Deployment Practices
• Blue-Green Deployments
• Automated Error Budget Gating
• Rollbacks and Recovery
• CI/CD Tools
• Deployment Best Practices
• Performing an End-to-End Safe Deployment
• Knowledge Check: Assessing Safe Deployment Practices and CI/CD Reliability Controls
• Course Summary

Site Reliability Engineering Foundation: Change Management and Risk Reduction

Course: 34 Minutes

• Course Overview
• Introduction to Change Management
• Assessing Change Risk
• Approval and Governance
• Minimizing Disruption During Change
• Knowledge Check: Assessing Change Risk, Approvals, and Disruption Mitigation
• Rollback Planning
• Post-Deployment Change Monitoring
• Change Management Best Practices
• SRE and ITSM: Modernizing Change Management
• Knowledge Check: Assessing Rollback Readiness and Post‑Deployment Change Control4
• Course Summary

Site Reliability Engineering Foundation: Capacity Planning and Scaling

Course: 36 Minutes

• Course Overview
• Introduction to Capacity Planning
• Demand Forecasting
• Scaling Strategies
• Cloud vs. On-Premises Scaling
• Knowledge Check: Assessing Capacity Planning, Demand Forecasting, and Scaling Strategies
• Load Testing for Capacity Planning
• Resource Usage Monitoring
• Real-World Scaling Examples
• Implementing Change Risk Assessment
• Knowledge Check: Assessing Load Testing, Resource Monitoring, and Scaling Decisions
• Course Summary

Site Reliability Engineering Foundation: Exam Preparation Strategies, Patterns, and Readiness

Course: 27 Minutes

• Course Overview
• SRE Foundation Exam Structure and Expectations
• Common Question Patterns and Traps
• Study and Revision Strategy Planning
• Time Management During the SRE Foundation Exam
• Eliminating Wrong SRE Foundation Exam Answers
• Final SRE Foundation Exam Readiness
• Knowledge Check: Assessing Exam Readiness and Test‑Taking Strategies
• Course Summary

Assessment:

• Final Exam: Site Reliability Engineering Foundations

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