CompTIA A+ Core 2 (220-1202) Training - OEM Certkit

• Language: English
• Target audience: IT professionals who want to learn all about troubleshooting, networking and security on various devices
• Required Knowledge Level: Basic computer skills, be able to perform tasks in a Microsoft Windows environment, be able to search, browse and access information on the Internet, and have basic knowledge of computer concepts.
• Course duration: 20:21h (depending on personal speed)
• Online access: 24/7, 365 days after activation
• MeasureUp Exam Simulation (240+ questions)
• Award Winning E-learning
• Complete training for the official exam
• User-friendly engine
• Includes Online Tutor (email and chat)
• Certificate of Participation included

This CertKit prepares you for the CompTIA A+ Core 2 (220-1202) exam, focusing on the essential skills required to support modern operating systems, secure IT environments, troubleshoot software issues, and manage operational processes.
Key topics include Windows and macOS management, cybersecurity fundamentals, software diagnostics, and professional IT procedures aligned with industry standards.
This exam counts toward the full CompTIA A+ certification.

Prerequisites:

• Completed CompTIA A+ Core 1 (220-1201) or equivalent hardware/networking experience
• Familiarity with basic computer usage and terminology
• Interest in pursuing a role in IT support or systems administration

Course Outcomes:

• Install and configure Windows, macOS, and Linux
• Manage files, users, and system configurations using command-line tools
• Apply security best practices for devices and data (authentication, permissions, endpoint protection)
• Troubleshoot OS and application issues with structured methodologies
• Implement documentation, change management, and professional IT communication
• Prepare effectively for the CompTIA A+ Core 2 (220-1202) exam

Who Should Attend:
Ideal for individuals with basic computer skills who are seeking to begin a career as an entry-level IT technician or system administrator.

Demo CompTIA A+ Core 2 (220-1202) Training

CertKit content:

• E-learning courses:

CompTIA A+ Core 2 (220-1202): Windows OS Fundamentals & Editions

Course: 1 Hour, 43 Minutes

• Course Overview
• Windows Editions and Versions
• Plan and Prepare for Windows Installations
• Performing a Windows Install or Upgrade
• Navigating Windows Command-Line Tools
• Windows Features
• Windows Upgrade Paths and Limitations
• Implementing Basic Windows Security Settings
• Advanced Windows Deployment Tools
• Course Summary

CompTIA A+ Core 2 (220-1202): Windows Configuration & Tools

Course: 1 Hour, 47 Minutes

• Course Overview
• Using MMC Snap-Ins and Administrative Tools
• Managing Services and Startup
• Configuring Local vs. Remote Management with WinRM
• Windows Registry and System Information
• Performing Microsoft Disk and Volume Management
• Using Windows Client Networking Tools
• Network and Firewall Settings Configuration
• PowerShell Desired State Configuration (DSC)
• Advanced Windows Features Configuration
• Course Summary

CompTIA A+ Core 2 (220-1202): Windows Settings & Networking

Course: 1 Hour, 51 Minutes

• Course Overview
• Windows System and Device Setting Configuration
• Managing Microsoft Accounts and Personalization
• Troubleshooting Power Management and Update
• Configuring Windows Networking on a Client
• VPN and Wireless Setup in Windows
• Configuring Peer-to-Peer Features and Remote Assistance
• Custom Windows Networking Scenarios
• Exploring Cloud-Based Productivity Tools
• Cloud-Based System and Service Management
• Configuring Cloud-Based Virtual Machines and Remote Management
• Windows and Corporate Domain Services Integration
• Course Summary

CompTIA A+ Core 2 (220-1202): Malware, Social Engineering, & Removal Steps

Course: 1 Hour, 23 Minutes

• Course Overview
• Recognizing Malware Types
• Social Engineering and Cyber Threats
• Basic Malware Removal Steps (SOHO)
• Advanced Malware Removal and Post-Incident
• Workstation Hardening (Accounts, BIOS, Services)
• Mobile Malware and Social Engineering Attacks
• Ransomware Negotiation and Recovery
• Specialized Malware Sandboxing and Analysis
• Educating End Users
• Course Summary

CompTIA A+ Core 2 (220-1202): Mobile Device Security & Data Destruction

Course: 1 Hour, 36 Minutes

• Course Overview
• Mobile Device Hardening
• Data Destruction and Disposal Methods
• Configuring Small Office/Home Office (SOHO) Router Essentials
• Advanced Small Office/Home Office (SOHO) Network Security
• Browser Security Settings
• Browser Hardening for Small Environments
• Advanced Small Office/Home Office (SOHO) Troubleshooting
• Mobile Backup and Restore Processes
• Restricting Mobile Hardware Features
• Advanced Bring Your Own Device (BYOD) Security Policies
• Enforcing Acceptable Use Policies on Mobile Devices
• Best Practices for Small-Scale Security
• Course Summary

CompTIA A+ Core 2 (220-1202): Windows OS Troubleshooting

Course: 1 Hour, 22 Minutes

• Course Overview
• Common Windows OS Issues
• Slow Performance and Memory Problems
• System Troubleshooting Tools
• Handling App Crashes and Service Failures
• The Windows Boot Sequence and Installation Repairs
• Windows Troubleshooting Methods
• Identifying Drivers and Hardware Conflicts
• Virtualized Windows Instance Troubleshooting
• Advanced Startup and Recovery Settings
• Course Summary
• Privacy and Cookie PolicyTerms of Use

CompTIA A+ Core 2 (220-1202): macOS & Linux Essentials

Course: 1 Hour, 20 Minutes

• Course Overview
• Features and Tools of macOS
• Configuration and Updates on macOS
• Using Linux Command-Line Management
• Configuring Linux Package Management and Shell Scripting
• File Systems and Updates on Linux
• Application Installation and System Requirements
• Working with Graphical Package Managers on Linux
• macOS Recovery and Linux Live Environments
• Basics of Containers and Containerization
• Configuring Cloud-Based Tools on Mac and Linux
• Course Summary

CompTIA A+ Core 2 (220-1202): Mobile OS & App Troubleshooting

Course: 1 Hour, 6 Minutes

• Course Overview
• Common Mobile OS and App Failures
• Battery and Performance Troubleshooting
• Identifying Connectivity Issues
• Mobile OS Security Issues and Tools
• Safe Mode and OS Rollbacks on Mobile
• App Installation Conflicts
• Mobile Virtualization and Emulators
• Root Cause Analysis (RCA) for Enterprise Mobile Fleets
• Mobile Troubleshooting for Multiple Errors
• Course Summary

CompTIA A+ Core 2 (220-1202): Physical & Logical Security

Course: 1 Hour, 33 Minutes

• Course Overview
• Physical Security Controls
• Logical Security Implementations
• Configuring Windows OS Security Settings
• Wireless Security Protocols and Authentication
• Threats and Vulnerabilities
• Security Tools and Prevention Methods
• Just-in-Time (JIT) Access and PAM Solutions
• Wireless Intrusion and Rogue Device Monitoring
• Implementing Data Loss Prevention (DLP) and Identity and Access Management (IAM)
• Course Summary

CompTIA A+ Core 2 (220-1202): Documentation & Change Management

Course: 57 Minutes

• Course Overview
• Ticketing Systems and Asset Management
• Types of Documentation and Knowledge Bases
• Change Management Procedure Implementation
• Patch Deployment Change Management
• User Requirements and Service Level Agreements (SLAs) Documentation
• Standard Operating Procedures (SOPs) and Checklist Repository Building
• Emergency Change and Rapid Rollback Management
• Complex Infrastructure Change Management
• Change Request and Approval Workflow Automation
• Course Summary

CompTIA A+ Core 2 (220-1202): PC Security Troubleshooting

Course: 1 Hour, 8 Minutes

• Course Overview
• Symptoms of PC Security Issues
• Tools and Methods for Security Repairs
• Managing Certificate Warnings and Browser Hijacks
• Proactive Workstation Hardening and Patching
• Diagnostics for Network Access Problems
• Deep Security Incident Response
• Managing Policy and ACL Resets After Infection
• Security Baseline Rebuilding in Domain Environments
• Recovery Process Security and Documentation
• Course Summary

CompTIA A+ Core 2 (220-1202): Workstation Backup & Recovery

Course: 1 Hour, 15 Minutes

• Course Overview
• Backup Types and Strategies
• Windows Backup and Restore Tools
• Restore Testing and Backup Scheduling
• Configuring and Using macOS Time Machine with Cross-Platform Backup Tools
• Configuring Linux Backup Tools with rsync, tar, and dd
• Cloud and Hybrid Backup Solutions
• Network-Attached Storage (NAS) for Backup
• Granular File-Level Restores on Windows and Linux
• Data Recovery Case Study
• Course Summary

CompTIA A+ Core 2 (220-1202): Safety, Environmental, Policy, & Communication

Course: 48 Minutes

• Course Overview
• Safety Procedures and Electrostatic Discharge (ESD) Handling
• Environmental Impact and Device Disposal
• Privacy and Licensing Policies
• Acceptable Use Policy (AUP) and Regulatory Compliance
• Professional Communication and Etiquette
• Difficult Customer and Conflict Handling
• Sustainability and Green IT Practices
• Vendor and Third-Party Compliance
• Manage Time and Maintain Documentation
• Course Summary

CompTIA A+ Core 2 (220-1202): Privacy, Licensing, & Policy Concepts

Course: 45 Minutes

• Course Overview
• Incident Response and Chain of Custody
• Licensing and Digital Rights Management (DRM)
• NDAs, MNDAs, and Data Retention
• Regulated Data and Compliance Enforcement
• Acceptable Use and Organizational Policies
• Handling Privacy Incidents and Communication
• Monitoring Policy Compliance and Audits
• Policy Implementation Case Study
• Course Summary

CompTIA A+ Core 2 (220-1202): Communication & Professionalism

Course: 40 Minutes

• Course Overview
• Proper Language and Positive Attitude
• Handling Difficult Customers and Escalations
• Cross-Cultural Communication and Sensitivity
• Time Management and Support Documentation
• Confidentiality and Ethical Guidelines
• Soft Skills Workshop: Active Listening and Rapport Building
• Customer Self-Service Resource Creation
• Customer Satisfaction: Finalizing and Reporting
• Course Summary

CompTIA A+ Core 2 (220-1202): Scripting Fundamentals & Automation

Course: 59 Minutes

• Course Overview
• Common Scripting File Types
• Writing Simple Scripts with Windows Batch and PowerShell
• Creating Bash and Python Basics for Linux
• Potential Pitfalls and Security in Scripting
• Repetitive Task Scheduling and Automating
• Script Version Control with Git or GitHub
• Leveraging APIs for Automation
• Real-World Automation Scenarios
• Course Summary

CompTIA A+ Core 2 (220-1202): Remote Access & AI Basics

Course: 1 Hour, 8 Minutes

• Course Overview
• Remote Access Methods and Security
• Configuring Secure Remote Connections
• AI Basics and Responsible Usage
• Integrating AI with Support Workflows
• Troubleshooting Remote Access Issues
• Advanced Remote Management Tools and Logging
• Deep Dive Into AI-Based Auto-Triage
• Hybrid Remote and AI-Enabled Service Desk
• IoT Fundamentals and Risks
• Securing IoT Deployments
• Managing Emerging Tech and Future Trends
• Course Summary

MeasureUp Exam simulation

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• 280+ questions

Online Mentor

The online mentor can answer all your specific technical questions via chat or email related to your studies.
Online Mentor is active for 90 days or 365 days - after activation!

Tips, Tricks & Links

Take advantage of our comprehensive collection of tips, tricks and links designed specifically to support your preparation for certification exams. These resources offer valuable insights and proven strategies to make your studies more effective. Enhance your learning experience and approach your exams with confidence!

Practice Labs - Virtual Labs (option)

Welcome to the Certified Ethical Hacker Practice Lab. The Certified Ethical Hacker certification is an intermediate penetration testing qualification that focuses on penetration testing techniques, identifying attack surfaces and identifying infrastructure vulnerabilities. The Certified Ethical Hacker Practice Lab’s primary focus is the practical application of the exam objectives, and theory objectives will not be covered. After completing this lab, you will have gained further knowledge on penetration testing techniques, identifying infrastructure vulnerabilities, and exploring the use of different network and application attack tools.