This e-learning course teaches you all the essential features of Microsoft Outlook 2019, from basic to advanced and expert level. After this training, your employees will manage email, calendar, contacts and tasks professionally and efficiently in Outlook. No prior knowledge of Outlook required. Available immediately after purchase. This course is also available as a SCORM package for your LMS.
Ideal for employees who want to expand their Outlook knowledge at basic, advanced and expert level, for organisations that want to upskill their teams in Outlook in a structured way, and for anyone who wants to work more efficiently with Microsoft Outlook 2019. No prior knowledge of Outlook required.
After this course, your employees will manage email, calendar, contacts and tasks professionally and efficiently in Outlook.
You learn directly in the real Microsoft Outlook 2019 environment, so there is no difference between the training software and your everyday work software. Every practical exercise is assessed live, and all solution paths are accepted: menu commands, right-click or keyboard shortcuts. After each exercise you receive direct feedback and a solution video for further insight.
Module 1: Outlook 2019 Email and Contacts. Format: interactive training with 29 instructional videos and 29 practical exercises directly in the real Outlook environment, plus 3 theoretical assignments with additional information. Content: reading, composing and sending emails, managing email text, spell checking, inserting and managing attachments, replying to and forwarding emails, printing and deleting emails, managing emails when sending, message delivery options, follow-up flags, email signatures, email templates, recalling a sent email. Mailbox management: searching, sorting and filtering emails, out-of-office replies, creating and managing rules, archiving emails, managing junk email. Managing contacts: recipients in the address book, contacts in Outlook, contact groups, organising and sorting contacts.
Module 2: Outlook 2019 Calendar, Tasks and Notes. Format: interactive training with 13 instructional videos and 13 practical exercises directly in the real Outlook environment. Content: the Outlook calendar, creating appointments and events, recurring appointments, managing meetings, personalising your calendar, printing calendars and items, calendar groups, sharing your calendar. Tasks and notes: creating and managing tasks, creating and managing notes.
Module 3: Outlook 2019 Program Environment. Format: interactive training with 17 instructional videos and 17 practical exercises, plus 6 theoretical assignments. Content: the email programme environment, using the reminder window, managing categories, QuickSteps, managing conversation view, customising the view, managing general email options. Folder management: managing workspaces, managing folders, search folders, optimising mailbox size, exporting and importing folders, managing data files.
Module 4: Online book as additional material. Format: digital reference work. Content: Outlook 2019 as a complete reference work.
Interactive e-learning with practical exercises directly in the real Outlook 2019 environment, theoretical assignments with additional information, use case video training, an online reference book, a certificate of participation after completing at least 70% of the course, 12 months of access after activation, language: English. Total study time: 5 hours and 40 minutes. This course is also available as a SCORM package for your LMS, ready to integrate into Moodle, Totara, Cornerstone and all other SCORM-compatible systems. Prices available on request, request a free quote. Want to also master the latest AI features in Outlook? Check out our Microsoft 365 Copilot e-learning.
Want to officially demonstrate your employees' Outlook skills? OEM is a recognised Certiport exam centre. Prepare optimally with our MOS Outlook practice exam and take your certification exam online via Remote Proctoring.
Working with the latest version of Office? Also check out Outlook 2021 Basic, Advanced and Expert. For all versions, visit our Microsoft Outlook E-Learning category.
Do you have questions about this course? Our AI assistant Sanne is available 24/7 via the blue chat icon at the bottom right of our website. For personal advice, reach us at [email protected].
Microsoft
