The PL-7008 in-company training teaches your employees how to build custom AI agents in Microsoft Copilot Studio. You learn to create and manage topics, work with entities and variables, enhance agents with generative AI and publish agents to Microsoft Teams, websites and other channels. PL-7008 lasts 1 day and prepares for the Microsoft Applied Skills credential: Create agents in Microsoft Copilot Studio. No heavy coding required.

Who is this training for?

The PL-7008 in-company training is suitable for Power Platform professionals, Copilot Studio developers, solution architects and anyone who wants to build custom AI agents for their organisation. Basic knowledge of Microsoft Dataverse and Copilot Studio is recommended. Ideal for organisations rolling out Microsoft Copilot for Microsoft 365 and wanting to extend it with custom agents. Minimum 4 and maximum 12 participants per group.

What will your employees be able to do after this training?

• Create and configure custom agents in Microsoft Copilot Studio
• Create and manage topics for structured conversation flows
• Create custom entities for extracting information from conversations
• Use variables to capture and store information in an agent
• Integrate generative AI for dynamic and intelligent responses
• Add knowledge via websites, documents and SharePoint content
• Integrate Power Automate flows for automated actions from an agent
• Publish agents to Microsoft Teams, websites and other channels
• Monitor and improve agent performance with analytics
• Configure security and authentication for agents

Course content

Day 1: Build Agents in Microsoft Copilot Studio
Introduction to Microsoft Copilot Studio: architecture, licences and integration with Power Platform. Creating and configuring a first agent. Designing topics: trigger phrases, conversation flows and responses. Creating custom entities for intent recognition and information extraction. Using variables for contextual conversations. Enabling generative AI: connecting knowledge sources via websites, documents and SharePoint. Integrating Power Automate flows for executing actions. Publishing agents to Microsoft Teams and external channels. Setting up analytics and monitoring for agent performance. Configuring security: single sign-on and authenticated agents.

Microsoft Applied Skills credential

After the training your employees are prepared for the Microsoft Applied Skills credential PL-7008: Create agents in Microsoft Copilot Studio. This free credential can be earned via a hands-on lab assessment on Microsoft Learn and shared directly on LinkedIn as proof of competence. OEM also offers the associated lab environment as an additional option.

Practical information

• Duration: 1 day (2 sessions of 3 hours)
• Location: at your location, in Almere, Zwolle, Groningen, Utrecht, Enschede, Den Bosch, Breda, Meppel or Eindhoven (surcharge applies for locations outside Almere)
• Group size: minimum 4, maximum 12 participants per group
• Multiple groups on the same day are possible
• Course materials: available as an option
• Labs: available as an option
• Assessment: free online lab assessment via Microsoft Learn

What is included?

• Microsoft Gold certified trainer at your location
• Certificate of participation for each participant upon completion
• Free intake in advance
• Training evaluation upon completion

Course materials and labs are available as an additional option.

SLIM subsidy

As a Dutch SME, you may be eligible for the SLIM subsidy for ICT training. The Dutch government reimburses 60% of your training costs, up to a maximum of €24,999. The second 2026 period opens on 10 August.

Related training courses

• PL-900: Microsoft Power Platform Fundamentals - recommended preparation
• MS-4019: Automate business processes with no-code agents
• PL-200: Microsoft Power Platform Functional Consultant - deepening
• Microsoft Copilot Studio In-company Training - end user training

Request a quote via our quote form or contact us via our contact page. Or ask Sanne, our AI assistant - available 24/7 via the blue icon at the bottom right of the page.