This e-learning course teaches you all the essential features of Microsoft Outlook 2019, fully tailored through a practical baseline assessment. The results of this assessment are processed into your personal learning path, so your employees only go through the parts they have not yet mastered. After this training, your employees will manage email, calendar, contacts and tasks professionally and efficiently in Outlook. No prior knowledge required. Available immediately after purchase. This course is also available as a SCORM package for your LMS.
This e-learning is ideal for employees with varying levels of knowledge, for organisations that want to use a single course for an entire team without everyone having to complete the same parts, and for anyone who wants a tailored, self-paced way to work with Microsoft Outlook 2019. No prior knowledge required: the baseline assessment determines the starting level.
After this e-learning, your employees will manage email, calendar, contacts and tasks at the level that matches their role, from basic management to advanced folder management and programme settings. Because the course adapts to the baseline assessment, they only learn what is actually needed.
You start with a practical baseline assessment, the result of which is automatically processed into your course so that you get a tailored learning path. After that, you learn directly in the real Outlook 2019 environment, so there is no difference between the training software and your everyday work software. Every practical exercise is assessed live, and all solution paths are accepted: menu commands, right-click or keyboard shortcuts. Your answers are analysed in real time and your progress is tracked through detailed reports, so supervisors can see exactly where each employee stands.
Module 1: Outlook 2019 Email and Contacts. Format: interactive training with 29 instructional videos and 29 practical exercises directly in the real Outlook environment, plus 3 theoretical assignments with additional information. Content: reading, composing and sending emails, managing email text, spell checking, inserting and managing attachments, replying to and forwarding emails, printing and deleting emails, managing emails when sending, message delivery options, follow-up flags, email signatures, email templates, recalling a sent email. Mailbox management: searching, sorting and filtering emails, out-of-office replies, creating and managing rules, archiving emails, managing junk email. Managing contacts: recipients in the address book, contacts in Outlook, contact groups, organising and sorting contacts.
Module 2: Outlook 2019 Calendar, Tasks and Notes. Format: interactive training with 13 instructional videos and 13 practical exercises directly in the real Outlook environment. Content: the Outlook calendar, creating appointments and events, recurring appointments, managing meetings, personalising your calendar, printing calendars and items, calendar groups, sharing your calendar. Tasks and notes: creating and managing tasks, creating and managing notes.
Module 3: Outlook 2019 Program Environment. Format: interactive training with 17 instructional videos and 17 practical exercises, plus 6 theoretical assignments. Content: the email programme environment, using the reminder window, managing categories, QuickSteps, managing conversation view, customising the view, managing general email options. Folder management: managing workspaces, managing folders, search folders, optimising mailbox size, exporting and importing folders, managing data files.
Module 4: Online book as additional material. Format: digital reference work. Content: Outlook 2019 as a complete reference work.
A practical baseline assessment that tailors your learning path, interactive e-learning with practical exercises directly in the real Outlook 2019 environment, theoretical assignments with additional information, an online reference book, progress reports, a certificate of participation after completing at least 70% of the course, 12 months of access after activation, language: Dutch or English. Total study time: 5 hours and 40 minutes. This training is also available as a SCORM package for your LMS, ready to integrate into Moodle, Totara, Cornerstone and all other SCORM-compatible systems. Prices available on request, request a free quote. Want to also master the latest AI features in Outlook? Check out our Microsoft 365 Copilot e-learning.
Want to officially demonstrate your employees' skills? OEM is a recognised Certiport exam centre. Prepare optimally with our MOS Outlook practice exam and take your certification exam online via Remote Proctoring.
Prefer fixed course content without a baseline assessment? Check out Outlook 2019 Basic, Advanced and Expert. Working with a newer version of Office? Also check out Outlook 2021 Basic, Advanced and Expert or Outlook 365 Basic, Advanced and Expert. For all versions, visit our Microsoft Outlook E-Learning category.
Do you have questions about this course? Our AI assistant Sanne is available 24/7 via the blue chat icon at the bottom right of our website. For personal advice, reach us at [email protected].
Microsoft
